Privacy Policy
Effective 1 January 2026
Mihic Fund Management Pty Ltd (ABN 16 686 463 552) ("Mihic", "we", "us") respects and is committed to protecting your privacy and personal information. We will comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) when dealing with personal information.
This policy sets out how we collect, use, store, disclose and handle personal information. We will update this policy when our information handling practices change, and any amendments to this policy will apply to the information we hold at the time of the update. We will publish the updated policy on this page of our website.
Please note that our website (www.mihic.com) may have links to third-party websites. Third-party websites should contain their own privacy policies, and we recommend that you review them when using their websites. Third-party websites are not covered by this policy.
What is personal information?
Personal information is information or an opinion that identifies, or could be used to identify, an individual. This may include, for example, an individual's name, date of birth, age, gender, signature, address, phone number, email address, photograph, financial information such as bank account details and tax file number, credit information, and internet protocol (IP) addresses.
Any information we collect which identifies you personally, or from which you are reasonably identifiable, will be treated by us as personal information.
Sensitive personal information is personal information that includes information or an opinion about an individual's racial or ethnic origin, political opinions or associations, religious or philosophical beliefs, trade union membership or associations, sexual orientation or practices, or criminal record, or an individual's health information, genetic information, certain aspects of biometric information or biometric templates.
We do not collect sensitive personal information.
What kinds of personal information do we collect and store, and why?
When you contact us, request information from us, or use services provided by us, we will collect personal information that is necessary to enable us to respond to your requests or enquiries or to provide to you the services requested by you. We may, for example, ask for identification information such as your name, address, email address and phone number.
When you transact with a fund managed by us, you will also be asked to provide personal information, such as your name, address, phone number, email address, country of residence, bank account details, source of income, tax residence and tax file number, as well supporting identification documents such as passport and driver's licence. This enables the fund's responsible entity, unit registry, fund administrator, investment manager and other service providers to provide services to you in accordance with their respective legal and regulatory obligations, such as to comply with the Anti-Money Laundering & Counter-Terrorism Act 2006 (Cth), the Corporations Act 2001 (Cth) and applicable taxation laws.
How do we collect personal information?
We collect personal information directly from you, through written and verbal correspondence, such as when you submit an enquiry form on our website or when you contact us by phone. We also collect personal information about you from our service providers or third-party contractors, such as the responsible entity, the unit registry and the fund administrator of the funds we manage. In addition, we may also collect personal information about you from publicly available sources of information and other third parties.
How do we store personal information?
Protecting your personal information is important to us. Personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. To do so, we use a number of physical, administration and personnel security measures. In addition, we limit staff access to personal information and we restrict access rights to those employees who are required to have access to perform their roles.
Most of the personal information we collect is stored electronically by us in a secure database that is accessible only by authorised personnel. We generally do not store personal information in hardcopy format, although our third-party service providers may.
Personal information collected by our contractors, such as the responsible entity, unit registry and fund administrator of the funds we manage, will be stored by such contractors in accordance with their privacy policy.
How do we use personal information?
We use your personal information to respond to your questions, requests or enquiries. We use your personal information to provide services to you and to comply with our legal, regulatory and operational obligations in connection with the provision of services to you. This may include, for example, providing you with updates and reports in relation to the fund or portfolio you are invested in.
We may also use your personal information for marketing purposes, i.e. to offer you products or services that we believe may be of interest to you. We will not do this if you tell us not to. If you don't want to receive marketing offers from us, please let us know.
Who may we disclose your personal information to, and why?
We may disclose your personal information to third parties in a number of circumstances, including where required by law or to comply with our legal and regulatory obligations, such as to anti-money laundering or financial services regulators, relevant tax authorities, courts and law enforcement agencies.
We may also disclose your personal information to our employees, agents, associates, delegates and contractors to enable them to perform services to us or on our behalf to you. This may include, for example, the responsible entity, unit registry and fund administrator of the funds we manage, our banks, insurers, auditors, distributors, printing companies, mailing houses and IT service providers.
In addition, we may disclose your personal information to third parties at your request or with your authorisation, such as to your joint account holder, your authorised personal representative, your financial, legal or tax adviser, or your nominated bank or other financial institution.
Do we disclose personal information overseas?
We may disclose your personal information to recipients located outside Australia. These entities may include our overseas regulatory agencies and our service providers. We take steps to ensure that our agents, contractors and external service providers keep your personal information confidential and use it only for the purposes for which they, and we, are authorised.
Access to and correction of personal information
We endeavour to keep the personal information we collect as accurately, completely and up to date as possible. If you think that the information we hold about you is inaccurate, incomplete or incorrect, you may contact us and request for that information to be corrected or updated.
You can request access to the personal information we hold about you by writing to us. Where we hold information that you are entitled to access, we will try to provide you with a suitable means to access it. If we cannot do so, for example, if doing so would interfere with the privacy of others, we will give you the reasons why we cannot provide access.
Resolving your privacy concerns and complaints
If you have any questions or concerns about our privacy policy or practices or believe that we have mishandled your personal information, please contact us. We will treat your requests or complaints confidentially and will endeavour to resolve them in as timely a manner as is appropriate in the circumstances.
If you are not satisfied with our response to your complaint, you may refer the issue to the Office of the Australian Information Commissioner (OAIC) (www.oaic.gov.au, phone: 1300 363 992). If your complaint also relates to the financial services we provide, you may refer the matter to the Australian Financial Complaints Authority (AFCA) (www.afca.org.au, phone: 1800 931 678).
Cookies
What are cookies?
Cookies are small text files that are downloaded to your computer or mobile device when you interact with online content (such as websites, social media sites and mobile apps). Cookies allow the server to identify and interact more effectively with your device.
What information do we collect via cookies?
Generally, the information collected through cookies relates to the device used to access online content, such as an IP address, browser type and operating system and does not identify, or relate, to a particular individual. Cookies may also collect information about the behaviours of the user of the device, such as access times, referring sites and pages viewed.
In some circumstances, the information collected through cookies may be combined with information that identifies the end user of the relevant device. This may occur, for example, if you log into the secure website, or if you interact with certain content (such as a link) that we have sent you in an email. Any personal information we collect in this way is handled in accordance with our Privacy Policy.
Telephone recording
Phone calls to our staff and representatives may be recorded or monitored for quality control, training, legal and regulatory or other compliance reasons.